Support & Help
Need help with one of our apps? We're here to assist you. Check out the frequently asked questions below or contact us directly.
Contact Us
Email: support@seamly.ca
Noggins - Frequently Asked Questions
What categories are included in Noggins?
Noggins includes dozens of categories, all completely free! Categories include:
- General topics: Animals, Movies, Famous People, Sports, Food & Drinks, and many more
- Pop culture favorites: Stranger Things, Marvel, Star Wars, Friends, The Office, Breaking Bad, Seinfeld, 80s & 90s Music, and more
We're always working on adding new categories!
How do I play Noggins?
Playing Noggins is simple and fun:
- Choose a category from the category selection screen
- Hold your phone up to your forehead facing your friends
- Your friends will give you clues to help you guess the word
- Tilt the phone down when you get it right, or tilt up to skip
- Keep going until time runs out!
Perfect for parties, family gatherings, or anywhere you want to have fun!
The app isn't working properly. What should I do?
If you're experiencing issues with Noggins, try these troubleshooting steps:
- Restart the app: Close the app completely and reopen it
- Update the app: Make sure you have the latest version from the App Store
- Restart your device: Power off your iPhone/iPad and turn it back on
- Reinstall the app: Delete and reinstall Noggins from the App Store
If the problem persists, please contact us at support@seamly.ca with details about the issue.
Can I suggest new categories or words?
Absolutely! We love hearing from our users. If you have ideas for new categories or words to add, please email us at support@seamly.ca with your suggestions.
Does Noggins collect my personal data?
No! Noggins does not collect any personal data, usage analytics, or tracking information. Your privacy is important to us. For more details, please read our Privacy Policy.
Does Noggins require an internet connection?
No, Noggins works completely offline. Once downloaded, you can play anywhere without needing an internet connection!
What iOS version is required?
Noggins requires iOS 15.0 or later. The app is compatible with iPhone and iPad.
Gardenboi - Frequently Asked Questions
What is Gardenboi?
Gardenboi is a garden planning app that helps you create personalized planting schedules based on your USDA hardiness zone and local frost dates. It also includes social features — connect with garden buddies to share your gardens, post updates with photos, and interact with reactions and comments.
How do I create an account?
You can sign up with an email address and password. You'll also be asked to choose a display name, which is how your garden buddies will see you.
How does location detection work?
When you create a garden, you can tap the location button to detect your USDA hardiness zone and estimated frost dates. This uses your device's location (with your permission) for a one-time lookup. Your exact location is not stored on our servers — only the resulting zone and frost dates are saved with your garden.
How do Garden Buddies work?
Garden Buddies is a mutual friendship system. You can search for other users and send a buddy request. Once the other person accepts, you become buddies and can see each other's gardens, posts, and activity in the feed. Both users must agree — it's never one-sided.
Can I delete my account?
Yes. You can delete your account directly in the Gardenboi app from your profile screen, or use our Gardenboi account deletion page. You can also contact us at support@seamly.ca if you need help. Deleting your account removes your profile, gardens, posts, images, comments, reactions, and buddy connections.
What devices does Gardenboi support?
Gardenboi is available on iOS 17.0 or later, Android 8.0 or later, and the web.
Is there a web version?
Yes. Gardenboi is available on iOS, Android, and the web with the same features. Your gardens, buddies, and posts sync across all platforms.
The app isn't working properly. What should I do?
If you're experiencing issues with Gardenboi, try these troubleshooting steps:
- Check your internet connection: Gardenboi requires an internet connection to function
- Restart the app: Close the app completely and reopen it
- Update the app: Make sure you have the latest version from the App Store or Google Play
- Restart your device: Restart your iPhone, iPad, or Android device
- Reinstall the app: Delete and reinstall Gardenboi from the App Store or Google Play (your data is stored on our servers, so nothing will be lost)
If the problem persists, please contact us at support@seamly.ca with details about the issue.
Still Need Help?
If you couldn't find the answer to your question above, please don't hesitate to reach out to us:
Email: support@seamly.ca
We typically respond within 24-48 hours.